Shipping policy

Shipping & Delivery Policy

Welcome to متجر فال (Trade Name: متجر فال). We are dedicated to providing you with a seamless and reliable service. Please review our shipping and delivery terms below.

1. Shipping Rates & Delivery Time

  • Shipping Cost: We are pleased to offer Free Shipping & Delivery for all orders within the Kingdom of Saudi Arabia.

  • Delivery Timeframe: Orders are delivered to your doorstep within 1 to 7 business days across all cities in Saudi Arabia.

2. Processing Time

Orders are processed and prepared within 1–2 business days (excluding weekends and official holidays) before being handed over to our shipping partners.

3. Digital Services & Immediate Delivery (If Applicable)

If your order involves office bookings, digital services, or contracts:

  • All confirmation details and access information will be sent directly to your registered email (Support@mtjrfal.com) or phone number via SMS within 24 hours of successful payment, completely free of charge.

4. Tracking Your Order

Once your order is shipped, a tracking link and shipment number will be sent to your email so you can monitor its journey until it reaches you.

5. Delivery Address Accuracy

Customers are responsible for providing correct and complete delivery details (including the National Address). متجر فال is not liable for delayed or failed deliveries resulting from incorrect or incomplete address information.

6. Contact Us

For any inquiries or support regarding your delivery, please contact us:

  • Trade Name: متجر فال

  • Email: Support@mtjrfal.com

  • Phone Number: +966544081377

  • Physical Address: متجر فال, Al-Zumurrud District, Obhur Al-Shamaliyah, Jeddah 23824, Saudi Arabia.